Refund Policy
Last updated: June 2026
We want you to be happy with your purchase. Here's how refunds work on FurnishHub.
Eligibility
Returns are accepted within the return window shown on the product page, for unused items in their original packaging.
Damaged or defective items
If your item arrives damaged or defective, report it within 48 hours of delivery with photos, and we'll arrange a free replacement or refund.
Non-returnable items
Certain items — such as custom-made or hygiene-sensitive products — may be non-returnable. This is clearly noted on the product page.
Refund method
Approved refunds are issued to your original payment method.
Refund timeline
Refunds are typically processed within 7–10 business days after we receive and inspect the returned item.
Installation charges
If installation has already been completed, installation fees may be non-refundable. Uncompleted installation bookings are refunded in full.
How to start a return
Visit 'My Orders' in your account and select the item, or email us at support@customfurnishhub.in.
Questions about this policy? Email us at support@customfurnishhub.in.